Account Registration

In order to shop online with Plug & Play Computers, you must first register an account.  Once you create the account, you will be sent a confirmation email, which will provide you with your unique Customer ID number, your account information, and additional support information.

Stock Availability

If you place an order for an item that is not in stock at our warehouse, please expect a delay until we can either bring in new stock or have stock transferred in from another location. If you are unsure about the availability of an item, please contact us by phone or email.

Items that are out of stock entirely (not available at any of our retail locations), will need to be ordered from our supplier(s), and may take between 1-5 business days, unless otherwise noted. If it will take longer, our support staff will inform you of the availability.

Note: Due to stock variances and unforeseeable errors, stock levels may be inaccurate. As a result, some low level in-stock product items may not be accurately displayed.

Placing Your Order

Login to your account and browse through our website, adding to your shopping cart the product(s) you wish to purchase. You can do this by entering the quantity you wish to purchase and clicking the “Buy” button. To continue shopping, simply click the “Continue Shopping” button. When you are ready to checkout and make your purchase, click on the “View Cart” link at the top of the screen.

Here you will be presented with the item(s) you wish to purchase and the total price. You may make any necessary changes to your shopping cart at this time, such as changing the quantity of any item or removing it from your shopping cart. Once you are ready to proceed, select your payment method, and click “Check Out”.

Based on your payment method, you will be presented a final summary for your order, including the total, shipping charges, taxes, and final total. You have the option to change your shipping address incase you made a mistake. Please do note that for all Credit Card orders, we only ship to your credit card billing address. To learn more about our payment methods and policies, click here. Be sure you have read and understood our online shopping policies before placing your order.  The new environment fees are not reflected in the order and will be added to your order before shipping.  We will call to confirm the environment fees.

Once you are ready, click “Place Order”. For Credit Card purchases, you will be taken to a secure site to enter your information and proceed with processing the transaction. You will be provided with a summary of your order on screen as well as via email. If you are using a Visa card, you will be prompted with a Verified by Visa screen during the process. For Online Bank Payment orders, you will be given a summary of your order and instructions on how to make your payment.

Order Processing

Please note that financial institutions take up to 1 business day to process your transaction. It will take 1-2 business days to confirm your payment and shipping information. Once confirmed, your order will be shipped within 1 business day if all items are in stock.

Please note that your shipping information must match your credit card billing information. Plug & Play Computers reserves the right to cancel any order that does not comply with this notice.

It may take up to 5 business days to acquire inventory for out of stock items. Please call or email us regarding ETA on special-order items before placing your order. If there will be a significant delay in shipping your order, we will contact you. Once your order is shipped, we will email you with a tracking number.